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We are always here to help you

Messages replied within 24 hours, hotline answered during opening hours. Feel free to ask anything!

Contact info

Visit us or give us a call

  • Address

    Tầng B1, TTTM Menas Mall Saigon Airport, 60A Trường Sơn, Phường Tân Sơn Hòa, TP. Hồ Chí Minh

  • Hotline

    0849 55 57 59

    Free call · 7 days a week

  • Email

    ho-tro@menaworld.vn

    Reply within 24 hours

  • Opening hours

    08:00 - 21:30

    Holidays: 8:00 - 22:00

How to reach our branch

  • Motorbike: Park at Menas Mall B2, take the elevator up to B1 MenaWorld floor.

  • Car: Car parking at B3 — first 2 hours free for MenaWorld guests.

  • Bus: Lines 109, 152 stop at Saigon Airport gate, a 3-minute walk.

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MenaWorld · Menas Mall B1

Directions · Google Maps

Frequently asked questions

Got a quick question?

1How far in advance can I book tickets?

You can book up to 60 days ahead. Weekends and holidays often sell out 3-5 days in advance, so book early to secure your spot.

2Is there free parking?

Yes. MenaWorld guests get free motorbike parking at Menas Mall B2 and the first 2 hours of car parking at B3.

3Are there special prices for accompanying parents?

Parent tickets are just 50,000 VND each. The Family Combo (2 kids + 2 parents + a light meal) gives a 20% discount over individual tickets.

4Do children need a temperature check before entering?

Not required, but we still provide hand sanitizer, disinfect the play areas 3 times a day, and run safety cameras 24/7.

5Can I book a same-day birthday party?

Birthday parties need at least 5 days' notice to prepare the cake, decoration, and host. Call 0849 55 57 59 for consultation.

6Which payment methods are accepted?

MoMo, ZaloPay, VNPay (Visa/Master/QR Bank), and cash at the counter. Online bookings also support COD upon arrival.

Still got questions?

Call 0849 55 57 59 now — you'll speak with a real person, no IVR.

Call now